Privacy Policy

Introduction

This Privacy Policy describes how WEBMOON TECHNOLOGIES PRIVATE LIMITED and its affiliates (collectively "WEBMOON TECHNOLOGIES PRIVATE LIMITED, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website https://webmoon.co.in/ (hereinafter referred to as "Platform").

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information we may collect includes, but is not limited to:

• Personal data provided during sign-up/registration, such as name, date of birth, address, phone number, and email ID.
• Proof of identity or address.
• Sensitive personal data (with your consent), such as bank account details, payment information, or biometric data.
• Behavioral data, preferences, and interactions on the Platform.

We may also collect information related to your transactions on the Platform and third-party platforms. Please note that when third-party business partners collect your personal data directly, their privacy policies govern the use of that information.

Usage

We use personal data to provide the services you request. This includes:

• Fulfilling orders and enhancing customer experience.
• Resolving disputes and troubleshooting issues.
• Marketing and informing you about offers, services, and updates.
• Preventing fraud and criminal activities.

Your access to products/services may be affected if the required permissions are not provided.

Sharing

We may share your personal data with:

• Group entities, affiliates, and business partners.
• Third-party service providers (e.g., logistics partners, payment processors).
• Government or law enforcement agencies if required by law or in good faith.

Security Precautions

We adopt reasonable security practices and procedures to protect your data. However, data transmission over the internet is not completely secure. Users are responsible for protecting their login credentials and password.

Data Deletion and Retention

You have the option to delete your account through your profile settings. We may retain your data for a period as required by law or for legitimate purposes such as fraud prevention. Data retained for analytical purposes will be anonymized.

Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform. You may also withdraw consent for data processing by contacting us (details below). Please note that withdrawal of consent is not retrospective and may impact access to our services.

Consent

By using the Platform, you consent to the collection, use, storage, and processing of your information as described in this Privacy Policy.

Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. You are encouraged to review this policy regularly for updates.

Grievance Officer

Name: MALLESH T R
Designation: Director
Company: WEBMOON TECHNOLOGIES PRIVATE LIMITED
Address: 3RD FLOOR, NO 5 AC 939, HRBR LYT 1ST BLOCK, Godrej Interio, KALYAN NAGAR, Bengaluru, Urban, Karnataka, 560113
Contact: info@webmoon.co.in
Phone: +91 9206558414
Working Hours: Monday - Friday (9:00 AM - 6:00 PM)