Terms and Conditions

1. About Us

Webmoon Technologies Pvt. Ltd. ("Webmoon", "we", "us", "our") is a company incorporated in India providing web development, mobile app development, UI/UX design, digital marketing, and related services. Our principal office is at 5AC 939, HRBR Layout, Kalyan Nagar, Bengaluru, Karnataka — 560043.

2. Acceptance of Terms

By accessing our website or engaging our services, you confirm that you are at least 18 years old and have the legal authority to accept these Terms and Conditions. If you are accepting on behalf of a company, you confirm that you have the authority to bind that company to these terms.

3. Services

Webmoon Technologies provides digital services including but not limited to:

• Custom website and web application development
• Mobile app development (iOS, Android, Flutter, React Native)
• UI/UX design and prototyping
• E-commerce development (Shopify, WooCommerce)
• Digital marketing and SEO services
• Website maintenance and support

The specific scope, deliverables, timeline, and pricing for each project are detailed in a separate Statement of Work (SOW) or project proposal agreed between both parties.

4. Payment Terms

Unless otherwise agreed in writing:

• A 50% advance payment is required before project commencement
• The remaining 50% is due upon project completion and before final file delivery
• For ongoing retainer services, payment is due on the 1st of each month
• Invoices not paid within 15 days are subject to a 2% monthly late fee
• All prices are in INR unless otherwise stated and exclusive of applicable GST

5. Intellectual Property

Client-owned work

Upon receipt of full and final payment, all custom code, designs, and deliverables created specifically for the client become the property of the client. This includes source files, design assets, and documentation.

Third-party components

Our work may include open-source libraries, stock assets, or licensed fonts. These remain subject to their respective licences, which we will disclose upon request.

Webmoon's rights

We retain the right to display completed work in our portfolio and marketing materials unless the client requests confidentiality in writing prior to project commencement.

6. Client Responsibilities

To ensure timely and successful project delivery, the client agrees to:

• Provide all required content, assets, and information in a timely manner
• Designate a single point of contact for project communication
• Provide feedback and approvals within the timeframes agreed in the SOW
• Ensure any content provided does not infringe third-party rights
• Make payments according to the agreed schedule

Delays caused by the client's failure to meet these responsibilities may result in revised timelines and additional charges.

7. Revisions and Changes

The number of revision rounds included in each project phase is specified in the project proposal. Changes that fall outside the agreed scope — including significant additions to features, pages, or functionality — will be quoted separately and require written approval before commencement.

8. Warranties and Limitations

Our warranties

We warrant that: (a) all work will be performed with reasonable skill and care; (b) deliverables will conform to the agreed specifications; (c) we will promptly address any defects reported within 30 days of delivery.

Limitations

We do not guarantee specific business outcomes, search engine rankings, or conversion rates. Our liability for any claim arising from our services is limited to the fees paid by the client in the 3 months preceding the claim. We are not liable for indirect, consequential, or punitive damages.

9. Confidentiality

Both parties agree to keep confidential any proprietary information, business data, or trade secrets shared during the project. This obligation survives the termination of the agreement. We can sign a mutual NDA on request before project discussions begin.

10. Termination

Either party may terminate the project agreement with 14 days written notice. Upon termination:

• The client pays for all work completed up to the termination date
• We deliver all completed work and assets to the client
• Any advance payment for work not yet started will be refunded pro-rata

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

12. Website Use

You may use our website for lawful purposes only. You must not: attempt to gain unauthorised access to any part of our systems; use the website in any way that could damage or impair its performance; or reproduce, duplicate, or copy any content from our website without written permission.

13. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes take effect immediately upon posting. Your continued use of our website or services following any changes constitutes acceptance of the updated terms.

14. Contact

For questions about these Terms and Conditions, contact us at: